Your testimonial is the greatest compliment.
We greatly appreciate all reviews on sites such as Yelp, Home Advisor, Google, Angie's List and Facebook.
Below are what some of our customers have had to say about our services.
"It is so difficult when unexpectedly a person needs to deal with significant water damage. It is at these times that a company like yours is so valuable. We are very appreciative of the referrals we received from our plumber and, independently, from our insurance company to ProTech. The service we received was outstanding. Help arrived within 90 minutes. These technicians went out of their way to start working as soon as possible, even though it meant very long days dealing with the flood in our area. We were so impressed with Dominic and Sean. They were courteous, explained the process, asked for clarification and were really thoughtful. They showed a sensitivity to sentimental feelings and helplessness that is beyond what was expected. Clearly, they understood the personal stress to the homeowner at these times. Both these men worked incredibly hard and efficiently. All of our surviving things were handled carefully; clean-up was complete and thorough. Dominic called a few days later to see if we had any questions or concerns. He dropped by to check moisture levels. Despite the upset over the flooding, their professionalism lightened the load. We hope that others, of course, are never flooded. However, when we needed the help, your company came through in spades. We highly recommend you. Thank you!" / KB & HF (Chicago)
"I would feel absolutely confident in referring your company to others! I have already given your name and phone number to our State Farm Insurance agent. Ryan was a pleasure to deal with during this frustrating experience. He was extremely patient, kind, helpful and reassuring during the assessment and while doing the work. He was very knowledgeable, professional, neat and efficient in the work he did for us all the way through to completion. He answered any questions we had and was always courteous. Thank you!" SS / (Chicago area)
"The technician that came to our home is one of the most caring, competent, professional and helpful people that I’ve ever met! He made this very difficult experience easy. He was always available, even at 10:30pm when I called him after the power went out. I had not left a message because it was so late. However, he saw the missed call and called me back. He was incredibly careful with our home and explained everything to us answering any and all of our questions. He was courteous, extremely professional and clean-cut. He went above and beyond the call of duty to take care of us. I feel comfortable and confident in referring your company to others. In fact, I already have and will continue to do so! Thank you so much!" / TC and DC (Northern Chicago Suburb)
"This is a note to thank ProTech for the excellent service we received during the recent devastating storm. Our basement flooded and our relatively new carpet was soaked. Our plumber suggested that we call you. Frankly, we thought that the odds of getting someone out to help us during that time would be slim, at best, due to the heavy demand caused by the storm. However, Alex and his crew came with their magic machines and saved the day! They were courteous, pleasant and efficient. We were very impressed by them. And, the final inspection was an unexpected bonus! Thank you all for a job well done!" EB & MB (Chicagoland area)
"(The tech) recently came to my house to do some work in our crawl space. I am writing to let everyone know that Mr. Schmitt was wonderful! He was very professional yet personable at the same time. He was extremely knowledgeable about the issues with our crawl space and took the time to explain it to me so I could fully understand. He even re-explained the whole situation to my husband over the phone so that we both understood all of the issues. He was prompt. He was considerate. He returned our phone calls immediately. He came back on a Sunday to finish the job. I am so glad I called ProTech. Because of the way everything was handled over and above, we will be referring your company in the future to any friend or relative that might require help with Water Damage. Again, Mr. Schmitt and ProTech, thank you so much!" Sincerely, TL (Chicago Suburb)
"ProTech Water Damage intervened to alleviate the potential for substantial water damage at our home due to failed multiple pumps and an overflowing sump system. The response was within 90 minutes of our call. The technicians worked late into the evening cleaning up the standing water. The next day, 2 technicians arrived, moved furniture, cut out ruined carpet and padding then installed blowers and dehumidifiers. This turned into a nine-hour day. Mr. Ken Babbin and an associate worked almost without a break. Over the next few days, Ken visited our home several times to assess the efficiencies of the machinery left behind to dry. He demonstrated professional expertise and great courtesy throughout. We are extremely pleased with the work done for us and would not hesitate to recommend ProTech to our friends and neighbors – especially if Ken is to be involved. All of us in the service business should strive for the kind of effort ProTech exemplifies." Sincerely, LA & CA (Northern Suburb Chicago)
"Dear ProTech, We called your company on the recommendation of our Plumbing company. It turned out to be an excellent suggestion. The Water Damage technician arrived on schedule with all the needed equipment and he had our basement looking good very quickly. He was not satisfied with mere appearances, however. His testing equipment called for further drying time and the drying equipment was very effective. We are completely satisfied with the services provided. Thank you!" / MM (Northern Chicago Suburb)
"Dear ProTech, Thank you very much for all of your efforts to help us during our time of need. Mr. Schmitt, the Water Damage technician came out to help clean up our recently flooded basement. He was prompt and did a very effective job of removing the water and sanitizing our basement. Hopefully, I won’t need these kinds of services in the future. But if I do, I will call ProTech again." Sincerely, PM (Chicagoland area)
"I am extremely happy with the way all services have been provided. This very stressful week was eased by Mr. Noll and his attention to our needs and concerns. He was courteous, clean, professional and he answered every question we had. I will definitely refer ProTech to anyone I know in need of these kind of services. Thank you so much!" / FB & LB (Chicago Suburb)
"I will definitely refer anyone needing help with water damage issues to your company. I am definitely satisfied with the restoration job done in my home. The technician that came out to help was professional and answered every question to my complete satisfaction. He was competent, friendly and courteous. He work efficiently and effectively. Thank you!" EB (Western Chicago Suburb)